Overall my experience was good, nothing to rave or complain about. I went to the dealer already knowing exactly what I wanted. Thus it was just a matter of finding out if one with the exact specs I wanted was on the lot or if it would be required to be built. Thought some items throughout the process were a bit off putting I wouldn't be to critical as I understand "sales jargon/behaviour". Sale rep did a good job listening to the specs I wanted to build the vehicle while providing advice and recommendations to the best of her ability. The sale manager, in true sale person mode tried to convince me of other features I had clearly stated I had no interest, in hopes that I would possibly purchase something that was available on the lot or that could arrive sooner. I decided to finance my purchase. This part in the process could have been more transparent. I personally prefer to be provided with complete documents, as oppose to just being provide with the sheets or areas to sign. Constantly having to request to have all pages relating to what was being signed at that moment. I prefer to be able to take my time to read, understand and confirm what I'm signing. The finance rep, understood my disposition and tried to accommodate. None the less, the process went well.
Daniel Chandler
4 weeks ago
we just purchased our new 2023 Dodge Ram pick up truck from this location. we have had the pleasure of working with Jazz from sales to walk us through the process and accompany us through our test drive. He is very professional , courteous, respectful as well as very knowledgeable having answers to all our questions. Would recommend this dealership!!! Overall the staff is very friendly , ready to help at a moments notice. Veronika , which is also in sales was keeping our kids occupied while we were getting the paperwork ready. She was very friendly, knowledgable and ready to help at any time. Thank you staff for making this a seamless experience
Mircea Tocitu
a month ago
I recently purchased a gently used Grand Cherokee Summit V8 from Islington Chrysler, and the experience was excellent from start to finish. This was not an easy vehicle to find, none were optioned the way I wanted and available near my home on the East Coast--so I opted for a "fly and drive" approach. Islington had the exact vehicle I was looking for in stock, and at a very competitive price. Sales photos don't always capture every scratch or blemish, but Moh went above and beyond to ensure I knew exactly what to expect before making the trip. He provided detailed, high-resolution photos of every minor imperfection, including a few small scratches on the front bumper which he had repaired before I even arrived. Once on site, they put the vehicle on a hoist so I could thoroughly inspect the undercarriage before the test drive. When I arrived at the dealership, all paperwork was ready and the process was well-organized. The entire experience was refreshingly honest, transparent, and pressure-free. I truly appreciate the attention to detail and professionalism shown by Moh, and I'd also like to thank Jazz and Ingrid for their helpful roles throughout the sales process. I'm very pleased with my purchase and would not hesitate to recommend Islington Chrysler to others.
David Purdue
a month ago
I purchased my second vehicle (Jeep Wagoneer) today at Islington Chrysler and it was truly the most incredible experience I've ever had when purchasing a new vehicle. My sales representative Moh Al-barrak and the financial officer Ingrid Wadsworth were nothing short of spectacular. Their team took the time and care to make each and every stage of the process an absolute delight. So if you are looking for the best place to purchase your next vehicle I assure you that there is no better place to start you're new journey. Your in the most capable of hands possible with Moh, Ingrid and the rest of the team here at Islington Chrysler. 10 Stars!!!!!!!!
Jason
2 months ago
I recently purchased a Ram 1500 Tungsten from Islington Chrysler, and I can't say enough about the exceptional service I received, particularly from Veronica, my salesperson. From the moment I walked in, Veronica was professional, knowledgeable, and genuinely invested in helping me find the perfect truck. She took the time to understand my needs, answered all my questions about the Ram 1500 Tungsten's features, and guided me through the entire process with patience and clarity. Veronica's attention to detail and commitment to customer satisfaction made the experience seamless and enjoyable. She wasn't pushy, which I appreciated, and her expertise helped me feel confident in my purchase. Even after the sale, she followed up to ensure everything was going smoothly, which speaks volumes about her dedication. The dealership itself was well-organized, and the team worked efficiently to finalize the paperwork and get me on the road. Thanks to Veronica and Islington Chrysler, I'm thrilled with my new Ram 1500 Tungsten and would highly recommend them to anyone in the market for a vehicle. Five stars!
Jeka Gor
4 months ago
Get our promotions by SMS or answers to any of your questions!
Consent: {$CONSENT_DETAILS}{$PURCHASE_INTENT}
